Common+Error+Messages

=Common Error Messages When Checking Out Materials=

If I get a User Not Found error message, how do I check out materials to an unregistered user?
Get a staff member to assist the patron.

How do I check out materials to a user whose library privileges have expired?
You can renew a user's expired library privileges automatically during the checkout process.
 * 1) Click the **Checkout** wizard.
 * 2) If a user's library privileges have expired, the Extend Privilege dialog box appears.
 * 3) Click **Extend Privilege** to automatically renew the user's privilege based on the user's profile.
 * 4) Continue with the checkout process.
 * Notes**
 * You can also use the Renew Privilege wizard to renew a user's library privileges.

How do I check out an item to a DELINQUENT user?
If a user with a DELINQUENT status tries to check out an item, get a staff member to assist the patron.

How do I check out materials to a BLOCKED user?
If a user with a BLOCKED status tries to check out an item, get a staff member to assist the patron.

How do I check out an item that has a damaged or missing barcode?
If the item presented for checkout has an unreadable barcode or a missing barcode label, please give the item to Rebecca with the appropriate information.

What do I do if I see the "Item already charged to this user" message?
If you try to check out an item to a user who already has checked out the item, the following message appears.

Item already charged to this user. Do you want to renew this item for this user?

You can click **Renew This Item** or click **Do Not Renew** to cancel the action and return to the Checkout wizard.

What do I do if I see the "Warning!! This item was reported as lost or assumed to be lost" message?
The following message appears if the user tries to check out an item that was marked as Lost: Warning!! This item was reported as lost or assumed to be lost.

Please give the item and/or the item information to Rebecca for processing.

7/17/2007